Cookie Policy

Last updated: January 2, 2026

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.

How We Use Cookies

We use the following types of cookies:

Essential Cookies

Required for the website to function properly. These cannot be disabled. They include cookies for authentication, security, and basic functionality.

Functional Cookies

Remember your preferences like language selection, search history, and saved properties. These enhance your experience but are not strictly necessary.

Analytics Cookies

Help us understand how visitors use our website, which pages are most popular, and how to improve our services. We use Google Analytics for this purpose.

Marketing Cookies

Used to deliver relevant advertisements and track the effectiveness of marketing campaigns. These may be set by third-party advertising partners.

Third-Party Cookies

Some cookies are set by third-party services we use:

Google Analytics: Website usage analytics
Stripe: Payment processing
Firebase: Authentication and database services
Intercom: Customer support chat

Managing Cookies

You can control and manage cookies in several ways:

Browser Settings: Most browsers allow you to refuse or delete cookies through settings
Our Cookie Banner: Use the cookie preferences button in our banner to manage non-essential cookies
Opt-Out Tools: Use tools like the Google Analytics Opt-out Browser Add-on

Note: Disabling certain cookies may affect website functionality and your experience.

Cookie Retention

Different cookies are retained for different periods:

Session cookies: Deleted when you close your browser
Persistent cookies: Remain for a set period (typically 30 days to 2 years)
Authentication cookies: Valid for your session or until you log out

Updates to This Policy

We may update this Cookie Policy from time to time. We will notify you of significant changes by posting a notice on our website.

Contact Us

If you have questions about our use of cookies, please contact us at privacy@tonido.mx.